- Introduction
Topwise (“we,” “us,” “our,” or “the Company”), operating the website Topwise (the “Site”) at shop.topwise.online, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our online oil painting gallery or make a purchase through our platform.
By using our Site, you acknowledge and consent to the data practices described in this policy.
- Information We Collect
To provide our art purchasing services, we collect the following types of information:
Personal Information: Details you provide when creating an account or making a purchase, including:
Full Name
Shipping and Billing Address
Email Address
Phone Number
Payment Information (securely processed through third-party payment processors; we do not store complete payment card details)
Purchase History and Art Preferences
Technical Information: Data automatically collected when you browse our gallery, including:
IP Address
Browser Type and Version
Device Information
Pages Viewed and Time Spent on Site
Referral Sources
Cookies and Similar Technologies: We use cookies to enhance your browsing experience, remember your preferences, and analyze how our art collection is viewed and engaged with.
- How We Use Your Information
We use the collected information for the following purposes:
Process and manage your art purchases and shipments
Communicate with you regarding orders, inquiries, and artist updates
Send occasional newsletters about new collections and exclusive offers (with option to unsubscribe)
Improve our website functionality and art curation
Ensure transaction security and prevent fraudulent activity
Comply with legal obligations and business operations
- Information Sharing and Disclosure
We respect the privacy of our collectors and do not sell your personal information. We may share data only in these limited circumstances:
With trusted service providers necessary for order fulfillment (shipping carriers, payment processors)
When required by law or legal proceedings
During business transitions such as mergers or acquisitions
With your explicit consent for specific purposes
- Data Security Measures
We implement appropriate technical and organizational security measures to protect your personal information. However, please note that no electronic transmission or storage method is completely secure, and we cannot guarantee absolute security. - Your Privacy Rights
Depending on your location, you may have the right to:
Request access to your personal information
Correct inaccurate or incomplete data
Request deletion of your personal data
Object to or restrict certain processing activities
Withdraw consent for marketing communications
To exercise these rights, please contact us at: 2359972308@qq.com
- External Links
Our website may include links to artists’ profiles or related art resources. We are not responsible for the privacy practices or content of these external sites. - Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. - Contact Information
For any questions regarding this Privacy Policy or our data practices, please contact us at:
Company: Wuhan Zhenguang Value Trading Co., Ltd.
Address: Room 1059, Zone A, No. 201, Phase I & II, Fangxing, Fu Jihua Fu West Road, Daji Street, Caidian District, Wuhan City, Hubei Province, China
Email: 2359972308@qq.com
Phone: +86 15591627556